FAQ

DO I NEED TO CREATE AN ACCOUNT TO MAKE A PURCHASE?
You're welcome to checkout as a guest.



WHEN WILL MY ORDER BE SHIPPED?
We will ship your order in between three or ten working days.



WHAT PAYMENT METHODS DO WE ACCEPT?
We accept different payment methods. Please refer to the checkout pages to view which payment method is available.



TAXES AND DUTIES
The price indicated is already inclusive of taxes.



CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN DISPATCHED?
We cannot guarantee it can reship or change to another address, and then you may have to be required to pay an additional charge for shipment fare for the re-delivery process.



I PLACED AN ORDER, BUT HAVEN'T RECEIVED ANY CONFIRMATION, WHAT SHOULD I DO?
There might be a chance that you have not received the confirmation if you entered the email incorrectly or goes into junk mailbox. If it is not the case still not received it, please contact us via email :vipservice@markfaststore.com



I RECEIVED MY ORDER, BUT I FOUND THERE ARE MISSING/DEFECTIVE/WRONG?
Please contact us if you received the package that has any incorrect or defective via email :vipservice@markfaststore.com.You are required to provide an order number, product images, and contact information for handle the issue.